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COMBEENATION FAQs

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GENERAL

What is a configurator?

In simple terms, a configurator is a tool that enables users to adjust the components and characteristics of a product in such a way that the final configured product meets their expectations as far as possible. 

Practical example garden hut
Users can configure their own personal garden hut by determining the length and width, the material, the shape of the roof, the number of windows...! Every change is shown to the user in real time. They can view their dream garden hut from all sides, rotate and zoom.

Which products are suitable for a configurator?

Basically, a configurator can be used for almost any product - regardless of the industry. Combeenation recommends the use of a configurator especially for products where the characteristics can be changed on the product itself. By characteristics we mean, for example, the size, the material, the shape, the color, the number of elements,...! Because the large number of variations can be presented easily and clearly in the configurator.

Practical examples
lamp configurator, motorcycle configurator, system furniture configuratordog crate configurator, shelf configurator, furniture configurator,... 

What are the advantages of a configurator?

The key benefits of a configurator are increasing sales, reducing returns, increasing customer satisfaction through shopping experience, accelerating the sales process,...! The list could be continued endlessly. Click here for more benefits on the topic of 3D configurators. 

What characterizes good configurators?

For a layman, evaluating configurators is extremely difficult. The invisible technology in the background makes the difference. Because it is not enough for a configurator to deliver beautiful product images. The decisive factor is that it sells! To do this, it must be structured and designed accordingly. For this, Combeenation relies on the unique Free-Flow technology. It is not for nothing that our configurators are called "The sales boosting configurators".

ABOUT COMBEENATION

Who is Combeenation?

With over 12 years of experience, Combeenation is considered a pioneer in configurators. Started as an Austrian startup, the company is now a global player. We are driven by the passion of building revolutionary configurators. You can find more information about us here.

Why should you choose Combeenation?

Combeenation is called "The sales boostings configurator" thanks to its leading Free-Flow technology. Every configurator designed by Combeenation has one goal: to increase your sales. With us you get a carefree package at a fixed price. You will search in vain for hidden costs. Combeenation's configurators are cloud-based, which means that we take care of maintenance, hosting, etc.

Who are the customers?

The customer list ranges from startups and medium-sized companies to international corporations. Among the best known are Vespa, Molto Luce, or Jungheinrich. Here you can find selected case studies and references.

COOPERATION

How does the cooperation work?

After a non-binding initial meeting, the concrete requirements are defined together. Based on this, Combeenation creates an offer and realizes a click dummy for a first visual impression. If you are satisfied with this, the implementation will ideally start shortly after that. Sounds simple, doesn't it?

Here you get an overview of the cooperation and more information on how to get started.

What do I have to consider when starting a project?

Especially at the start of the project, you should plan sufficient personnel resources on your side. Good and complete data preparation saves time and money. Active cooperation is essential for the success of your project.

How long does the implementation take?

This varies depending on the initial situation, data availability and project size. On average, however, you should schedule at least 2 to 4 months. Combeenation's goal is to deliver a first fully functional configurator as quickly as possible - for example, during project implementation you can start with the implementation of one product variation. Further product groups and functionalities can be added gradually.

Do I need technical know-how?

No. Don't worry, you definitely don't need a technical background. The contacts from previous projects were sales people, marketers, CEOs or simply configurator enthusiasts.

PRICE

What does a configurator cost?

Combeenation is available to you as a SaaS solution (Software as a Servcie) and is therefore invoiced with a monthly amount. The costs vary depending on the complexity, features and visualization of the configurator. The advantage of SaaS: Your configurator can be maintained, adapted or supplemented at any time without affecting ongoing operations. You do not have to worry about installations, licenses, updates or maintenance - this is taken care of by Combeenation. 

Unfortunately, a general sum cannot be named without prior discussion. That would be dubious. We always like to compare this to buying a bike. A bike gets you from A to B. However, the price differs significantly whether you choose a standard bike with an aluminum frame or a special bike with a carbon frame and exceptional gears.  But we can promise you one thing: you will receive a fixed price offer from us, with no hidden costs.

TECHNOLOGY & INTERFACES

What is the Free-Flow technology?

Combeenation's leading Free-Flow technology means that the user moves through a configuration process with high performance in real time, staying in the flow, so to speak, while a highly complex system works in the background. A fail-safe and access-proof high-availability system coordinates all product data and rules. The user only receives solutions that are guaranteed to be available for order. In true-to-life 3D display. This performance increases sales.

What features are available to me?

If you decide to use a configurator from Combeenation, you can choose from over 30 features. More information about features in an online store configurator can be found here.

How is a configurator structured?

A configurator essentially consists of three components. The visualization (2D or 3D), the user interface and the underlying product logic. At Combeenation, all three areas operate independently of each other. If you want to change the visualization, the user interface or the 3D models after a few years, the complex product logic in the background remains untouched.

How do I get my finished configurator?

You receive a normal URL, under which your personal configurator is accessible. This can be integrated via iFrame on your website, webshop or landing page. Your internet agency can easily realize this for you.

Which interfaces are possible?

Combeenation enables interfaces to a wide variety of systems and can create extremely flexible connectivity options. Our customers successfully use Magento, Shopware,...! 

More information about the integration and interfaces can be found here.

Can I continue to use my existing CMS and ERP systems?

Yes, we are happy to connect to existing e-commerce or ERP systems. Let's clarify the technical details during an initial appointment. More information about the integration and interfaces can be found here.

SUPPORT

How comprehensive is the support provided by Combeenation?

With Combeenation, you receive ongoing support even after go-live. You have a personal contact person with whom you discuss the most important key figures and suggestions for improvement for maximum sales success in a semi-annual analysis meeting.

I am completely clueless, what now?

Don't worry. If you've never had to deal with configurators before, it's perfectly normal for countless questions to arise. The experts at Combeenation are there to help and advise you. They look forward to hearing from you without obligation. Remember: There are no pointless questions. Contact us now!

You still have
open questions
about configurators?

 

Contact our experts. No matter what question you have, we are here to help you. Step by step we will guide you to your individual configurator.

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